I wasn't sure what to make of Aigas. I knew it had an excellent wildlife reputation but I was rather put off by the prominence in the publicity of the aristocratic owners and their name-dropping connections to royalty etc. I had to dispel these prejudices to book a week's wildlife watching and I'm so glad I did. Not cheap but a great week and excellent customer service, not least from the Lady of the house and the brilliant Aigas rangers, whose local and wildlife knowledge was amazing. Food was great and the log cabin accommodation fine (it was a pleasure not to have TV and only limited internet connection as I immersed myself in the week's wildlife). Aigas staff could never do enough for their guests. Many other establishments could learn about customer service from them.