Excellent experience. Staff are without exception relaxed and approachable in every regard. If the Pine Marten wanted to be elusive Sir John stepped in to make hide visits a highlight, whatever turned up with us... The young ranger team display a knowledge and approachability way beyond their youth, and their enthusiasm was infectious. Wearing an Aigas gilet I was approached by local members of the public, who expected me to be knowledgable and helpful. That tells me more than just plaudits from customers.. Just go, you will enjoy!